EY Cycling Tour Challenge

1. How do I participate?
   >   Login or create your Challengr account 
   >>   Click the 'Join team' button behind the team you'd like to join here above on this page.  
           Your name will now appear in the list 'registered colleagues' and you will receive a confirmation email about joining this team.
   >>>   You're on the team now!  As soon as the challenge starts, all your realtime STRAVA activities that meet the challenge parameters will be added to the teams' total.  
    
2. How do I create a Challengr account?
   Click the login-button on top of this page or behind one of the teams > fill in the required fields > activate your account via the confirmation email you've received.
   
    
3. Which activities will count?
   In this challenge, only your STRAVA activities that are marked as 'Ride', 'E-bike ride', 'Handcycle' or a manually added 'Virtual ride' of at least 100m will be able to contribute in the challenge.
   Only activities performed within the official dateframe of the challenge can contribute. 
    
4. How do my STRAVA activities contribute to the challenge?
   As soon as the challenge starts (5 April 00u00) the Challengr software will start synchronising with the STRAVA account you have linked in your Challengr profile.
   Every STRAVA activity that meets the challenge parameters (in this challenge: a Ride, an E-bike ride, a Handcycle or a Virtual ride of at least 100m) will be approved by Challengr, then automatically uploaded in the challege zone and finally appear on the Social Wall of that challenge. 
    
5. Can I leave or switch teams?
   Yes.  As soon as you join a team, the 'join team'-button becomes a 'leave team'-button.  
   When you leave a team, you can join another team.  From then on your new STRAVA activities will contribute in the new team.
   (!)  This functionality will be set to work from 15 April.
   You cannot transfer previous activities to your new team. Your previous performed activities will stay in the team you've left.
   You cannot join two or more teams at once.
6. Can I modify the way my STRAVA activities appear on the company Social Wall?
   Yes.  You can adjust these settings in your Profile page.
   You can chose not to display the exacte time (hour of the day) of your activity, as well as not to show the exact location of it.
   The communication of the city in which your activity took place, as well as the date (dd/mm/yyyy) of it cannot be switched off.

1. Can I participate without a STRAVA account?
   No.  In this challenge every participant needs a connected STRAVA account.
   It you don't have a STRAVA account yet, you can easily create one while connecting STRAVA in your Challengr profile.
    
2. How do I connect to STRAVA?
   >   First you need to create a Challengr account by clicking the login-button on top of this page.
   >>   In your personal PROFILE you can now connect to STRAVA
           
    
3. How long do I stay connected to STRAVA?
   The linking of your STRAVA account to your Challengr account will stay unchanged after you've linked them for the first time.  Although it is possible you will need to update the connection, for example when STRAVA has changed his General Terms. 
   But, the real connection between STRAVA and Challengr will only become active in the exact time-frame of a challenge in which you participate.  The Challengr software will not synchronise or communicate with your STRAVA account on moments not within a challenge in which you participate.
    
4. Can I see when my STRAVA connection is correctly attached?
   Yes.  In your personal Profile page the button of 'STRAVA connection' needs to be in the colour green.  When it's not, you need to (re-)connect your STRAVA account.
    
5. How often do my Challengr account & STRAVA communicate?
   The syncing between Challengr & STRAVA will happen every 20 minutes.  The the just performed STRAVA activities that are present in your STRAVA profile on those particulair moments, will be uploaded in Challengr and be processed in the challenge you participate in.
   So, when you have completed a STRAVA activity, you can perfectly modify your STRAVA post (by adding pictures or comments for example) until the next moment of synchronization - at  midnight or noon - when the STRAVA post will be uploaded in the Challengr software.
    
6. Can I modify my STRAVA activities?
   Yes.  Untill the moment your STRAVA post is uploaded in the Challengr software (at midnight or noon) you can modify your STRAVA post.  For example you can delete it, change it, add a nice picture or add a comment.
   The way how the STRAVA post will appear on the Social Wall you can modify in the privacy settings of your Challengr Profile page.
           

Do you have further questions, experience a problem or need some help in finding your way through Challengr?

Please send us an email, we're happy to help you out!

challengr@surplusmarketing.be